Privacy Policy

Last updated: 14 September 2026

JS Carpentry Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you contact us, request a quote, make an enquiry or use our website.

Information We Collect

We may collect personal information that you provide to us, including:

• Your name
• Email address
• Telephone number
• Property or job address
• Details about the work or services you require
• Information you provide through our website forms, email, telephone, WhatsApp or other communications
• Information relating to quotes, bookings, invoices and completed work

We may also collect limited technical information when you visit our website, where applicable, such as your browser type, device information and IP address.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and quote requests
• Prepare and send quotes and invoices
• Arrange quote visits and carry out booked work
• Contact you regarding your enquiry, booking or project
• Maintain appropriate business and financial records
• Improve our services and website
• Comply with legal, tax and regulatory obligations

We will only use your personal information where we have an appropriate lawful basis for doing so.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, provide our services, process payments, maintain business records or comply with legal obligations.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet any applicable legal, accounting or tax requirements.

Keeping Your Information Secure

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete certain information
• Object to or restrict certain uses of your information
• Request a copy of certain information you have provided to us
• Withdraw consent where we rely on your consent

These rights may be subject to certain legal exceptions.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Cookies

Our website may use essential cookies or similar technologies required for the website to function. If we use non-essential cookies or tracking technologies that require consent, we will provide appropriate information and obtain consent where required.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact JS Carpentry Solutions using the contact details provided on our website.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements. The latest version will be published on this page.